Ailsa Kolsaker

16 papers and 610 indexed citations i.

Ailsa Kolsaker has authored 16 papers that have received a total of 610 indexed citations. This includes 8 papers in Political Science and International Relations, 6 papers in Communication and 5 papers in Organizational Behavior and Human Resource Management. The topics of these papers are E-Government and Public Services (6 papers), Social Media and Politics (6 papers) and Customer Service Quality and Loyalty (4 papers). Ailsa Kolsaker is often cited by papers focused on E-Government and Public Services (6 papers), Social Media and Politics (6 papers) and Customer Service Quality and Loyalty (4 papers) and collaborates with scholars based in United Kingdom. Ailsa Kolsaker's co-authors include Liz Lee‐Kelley, David Gilbert, Vladlena Benson and Claire M. Payne and has published in prestigious journals such as Studies in Higher Education, Information Communication & Society and International Journal of Consumer Studies