Alex Douglas

54 papers and 2.4k indexed citations i.

Alex Douglas has authored 54 papers that have received a total of 2.4k indexed citations. This includes 30 papers in Strategy and Management, 27 papers in Management Information Systems and 14 papers in Organizational Behavior and Human Resource Management. The topics of these papers are Quality and Supply Management (26 papers), Quality and Management Systems (13 papers) and Customer Service Quality and Loyalty (8 papers). Alex Douglas is often cited by papers focused on Quality and Supply Management (26 papers), Quality and Management Systems (13 papers) and Customer Service Quality and Loyalty (8 papers) and collaborates with scholars based in United Kingdom, Italy and Kenya. Alex Douglas's co-authors include Jiju Antony, John Dwyfor Davies, Robert McClelland, Maria Vincenza Ciasullo and Shirley Coleman and has published in prestigious journals such as Studies in Higher Education, International Journal of Quality & Reliability Management and Business Process Management Journal