Crystal Ip
About
Crystal Ip has authored 9 papers that have received a total of 343 indexed citations.
This includes 7 papers in Sociology and Political Science, 6 papers in Information Systems and Management and 4 papers in Organizational Behavior and Human Resource Management. The topics of these papers are Technology Adoption and User Behaviour (6 papers), Digital Marketing and Social Media (6 papers) and Customer Service Quality and Loyalty (4 papers). Crystal Ip is often cited by papers focused on Technology Adoption and User Behaviour (6 papers), Digital Marketing and Social Media (6 papers) and Customer Service Quality and Loyalty (4 papers) and collaborates with scholars based in Hong Kong and South Korea. Crystal Ip's co-authors include Rob Law, Andy Lee, Shanshan Qi, Rosanna Leung and Taezoon Park and has published in prestigious journals such as International Journal of Contemporary Hospitality Management, Journal of Travel & Tourism Marketing and International Journal of Tourism Research
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