Dawn R. Deeter‐Schmelz

53 papers and 1.2k indexed citations i.

Dawn R. Deeter‐Schmelz has authored 53 papers that have received a total of 1.2k indexed citations. This includes 19 papers in Organizational Behavior and Human Resource Management, 11 papers in Social Psychology and 11 papers in Information Systems and Management. The topics of these papers are Customer Service Quality and Loyalty (16 papers), Management and Marketing Education (11 papers) and Consumer Behavior in Brand Consumption and Identification (9 papers). Dawn R. Deeter‐Schmelz is often cited by papers focused on Customer Service Quality and Loyalty (16 papers), Management and Marketing Education (11 papers) and Consumer Behavior in Brand Consumption and Identification (9 papers) and collaborates with scholars based in United States, United Kingdom and Germany. Dawn R. Deeter‐Schmelz's co-authors include Karen Norman Kennedy, Rosemary Ramsey, Jane Z. Sojka, Daniel J. Goebel and Raj Agnihotri and has published in prestigious journals such as Journal of Business Ethics, Journal of the Academy of Marketing Science and Journal of Travel Research.