Frederick F. Reichheld
About
Frederick F. Reichheld has authored 6 papers that have received a total of 4.2k indexed citations.
This includes 3 papers in Organizational Behavior and Human Resource Management, 1 paper in Education and 1 paper in Management Information Systems. The topics of these papers are Customer Service Quality and Loyalty (2 papers), Education and Teacher Training (1 paper) and Outsourcing and Supply Chain Management (1 paper). Frederick F. Reichheld is often cited by papers focused on Customer Service Quality and Loyalty (2 papers), Education and Teacher Training (1 paper) and Outsourcing and Supply Chain Management (1 paper) and collaborates with scholars based in and . Frederick F. Reichheld's co-authors include Darrell K. Rigby and W. Earl Sasser and has published in prestigious journals such as Harvard business review.
In The Last Decade
Fields of papers published by Frederick F. Reichheld
Since SpecializationEngineeringComputer SciencePhysics and AstronomyMathematicsEarth and Planetary SciencesEnergyEnvironmental ScienceMaterials ScienceChemical EngineeringChemistryAgricultural and Biological SciencesVeterinaryDecision SciencesArts and HumanitiesBusiness, Management and AccountingSocial SciencesPsychologyEconomics, Econometrics and FinanceHealth ProfessionsDentistryMedicineBiochemistry, Genetics and Molecular BiologyNeuroscienceNursingImmunology and MicrobiologyPharmacology, Toxicology and Pharmaceutics
Countries citing papers authored by Frederick F. Reichheld
Since SpecializationCitations
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