Hsi-Tien Chen
About
Hsi-Tien Chen has authored 17 papers that have received a total of 455 indexed citations.
This includes 10 papers in Organizational Behavior and Human Resource Management, 6 papers in Sociology and Political Science and 5 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (8 papers), Consumer Retail Behavior Studies (4 papers) and Advanced Statistical Process Monitoring (4 papers). Hsi-Tien Chen is often cited by papers focused on Customer Service Quality and Loyalty (8 papers), Consumer Retail Behavior Studies (4 papers) and Advanced Statistical Process Monitoring (4 papers) and collaborates with scholars based in Taiwan, United States and China. Hsi-Tien Chen's co-authors include Kuen‐Suan Chen, Ching-Cheng Chao, Tsang-Chuan Chang, Ching-Hsin Wang and Chun‐Min Kuo and has published in prestigious journals such as International Journal of Production Research, Applied Mathematical Modelling and International Journal of Contemporary Hospitality Management
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