Hua Fan
About
Hua Fan has authored 19 papers that have received a total of 333 indexed citations.
This includes 6 papers in Sociology and Political Science, 5 papers in Artificial Intelligence and 5 papers in Organizational Behavior and Human Resource Management. The topics of these papers are Digital Marketing and Social Media (6 papers), AI in Service Interactions (5 papers) and Customer Service Quality and Loyalty (5 papers). Hua Fan is often cited by papers focused on Digital Marketing and Social Media (6 papers), AI in Service Interactions (5 papers) and Customer Service Quality and Loyalty (5 papers) and collaborates with scholars based in China, Singapore and Japan. Hua Fan's co-authors include Wenhua Li and Caiting Chu and has published in prestigious journals such as Scientific Reports, Journal of Business Research and Computers in Human Behavior
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