Ishak Ismail
About
Ishak Ismail has authored 44 papers that have received a total of 635 indexed citations.
This includes 18 papers in Organizational Behavior and Human Resource Management, 18 papers in Information Systems and Management and 11 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (18 papers), Technology Adoption and User Behaviour (12 papers) and Consumer Retail Behavior Studies (7 papers). Ishak Ismail is often cited by papers focused on Customer Service Quality and Loyalty (18 papers), Technology Adoption and User Behaviour (12 papers) and Consumer Retail Behavior Studies (7 papers) and collaborates with scholars based in Malaysia, Indonesia and South Korea. Ishak Ismail's co-authors include Davoud Nikbin, Malliga Marimuthu, Hasnah Haron, Nabsiah Abdul Wahid and K. Jayaraman and has published in prestigious journals such as Journal of Travel & Tourism Marketing, Journal of Air Transport Management and Journal of Business and Industrial Marketing
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