J. Ruiz-Alba
About
J. Ruiz-Alba has authored 38 papers that have received a total of 707 indexed citations.
This includes 22 papers in Organizational Behavior and Human Resource Management, 14 papers in Sociology and Political Science and 12 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (14 papers), Family Business Performance and Succession (9 papers) and Service and Product Innovation (7 papers). J. Ruiz-Alba is often cited by papers focused on Customer Service Quality and Loyalty (14 papers), Family Business Performance and Succession (9 papers) and Service and Product Innovation (7 papers) and collaborates with scholars based in United Kingdom, Spain and Chile. J. Ruiz-Alba's co-authors include María Vallespín Arán, Miguel Ángel Rodríguez Molina, Anabela Soares, Vanesa F. Guzmán Parra and Alireza Nazarian and has published in prestigious journals such as Journal of Business Research, Journal of Environmental Management and International Journal of Hospitality Management
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