Julia Kiely
About
Julia Kiely has authored 22 papers that have received a total of 240 indexed citations.
This includes 9 papers in Sociology and Political Science, 8 papers in Organizational Behavior and Human Resource Management and 2 papers in Education. The topics of these papers are Emotional Labor in Professions (4 papers), Customer Service Quality and Loyalty (4 papers) and Job Satisfaction and Organizational Behavior (3 papers). Julia Kiely is often cited by papers focused on Emotional Labor in Professions (4 papers), Customer Service Quality and Loyalty (4 papers) and Job Satisfaction and Organizational Behavior (3 papers) and collaborates with scholars based in United Kingdom and Switzerland. Julia Kiely's co-authors include Colin Armistead, David Shipley, Bob Anderton, Paul Blyton and Trevor Watkins and has published in prestigious journals such as European Journal of Marketing, Disability and Rehabilitation and Personnel Review
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