Kathleen Bentein

44 papers and 2.3k indexed citations i.

About

Kathleen Bentein has authored 44 papers that have received a total of 2.3k indexed citations. This includes 40 papers in Organizational Behavior and Human Resource Management, 24 papers in Sociology and Political Science and 10 papers in Social Psychology. The topics of these papers are Job Satisfaction and Organizational Behavior (38 papers), Customer Service Quality and Loyalty (12 papers) and Emotional Labor in Professions (12 papers). Kathleen Bentein is often cited by papers focused on Job Satisfaction and Organizational Behavior (38 papers), Customer Service Quality and Loyalty (12 papers) and Emotional Labor in Professions (12 papers) and collaborates with scholars based in Canada, France and Belgium. Kathleen Bentein's co-authors include Christian Vandenberghe, Florence Stinglhamber, Sylvie Guerrero, Patrice Roussel and Gilles Simard and has published in prestigious journals such as Journal of Applied Psychology, Journal of Management and Journal of Business Research

In The Last Decade

Rankless by CCL
2025