Kenneth J. Hatten
About
Kenneth J. Hatten has authored 30 papers that have received a total of 1.8k indexed citations.
This includes 15 papers in Organizational Behavior and Human Resource Management, 10 papers in Strategy and Management and 9 papers in Management Information Systems. The topics of these papers are Customer Service Quality and Loyalty (11 papers), Innovation and Knowledge Management (7 papers) and Quality and Supply Management (6 papers). Kenneth J. Hatten is often cited by papers focused on Customer Service Quality and Loyalty (11 papers), Innovation and Knowledge Management (7 papers) and Quality and Supply Management (6 papers) and collaborates with scholars based in United States and France. Kenneth J. Hatten's co-authors include William L. James, Dan Schendel, Linda F. Edelman, Neil Churchill and Stephen R. Rosenthal and has published in prestigious journals such as Academy of Management Journal, Strategic Management Journal and Journal of Business Research
In The Last Decade
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