Koichiro Otani
About
Koichiro Otani has authored 32 papers that have received a total of 686 indexed citations.
This includes 26 papers in General Health Professions, 18 papers in Organizational Behavior and Human Resource Management and 10 papers in Economics and Econometrics. The topics of these papers are Patient Satisfaction in Healthcare (24 papers), Customer Service Quality and Loyalty (18 papers) and Healthcare Policy and Management (10 papers). Koichiro Otani is often cited by papers focused on Patient Satisfaction in Healthcare (24 papers), Customer Service Quality and Loyalty (18 papers) and Healthcare Policy and Management (10 papers) and collaborates with scholars based in United States and South Korea. Koichiro Otani's co-authors include Richard S. Kurz, Brian Waterman, Sarah Boslaugh, W. Claiborne Dunagan and Neale R. Chumbler and has published in prestigious journals such as Medical Care Research and Review, Health Care Management Review and International Journal of Public Administration
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