Leon A. Kappelman

52 papers and 1.6k indexed citations i.

About

Leon A. Kappelman has authored 52 papers that have received a total of 1.6k indexed citations. This includes 17 papers in Management Information Systems, 15 papers in Information Systems and 13 papers in Information Systems and Management. The topics of these papers are Information Technology Governance and Strategy (12 papers), Technology Adoption and User Behaviour (12 papers) and Customer Service Quality and Loyalty (7 papers). Leon A. Kappelman is often cited by papers focused on Information Technology Governance and Strategy (12 papers), Technology Adoption and User Behaviour (12 papers) and Customer Service Quality and Loyalty (7 papers) and collaborates with scholars based in United States. Leon A. Kappelman's co-authors include Ephraim R. McLean, Victor R. Prybutok, Vess Johnson, Russell Torres and Kevin Kim and has published in prestigious journals such as MIS Quarterly, Communications of the ACM and Information & Management

In The Last Decade

Rankless by CCL
2025