Ling Jiang
About
Ling Jiang has authored 21 papers that have received a total of 727 indexed citations.
This includes 10 papers in Organizational Behavior and Human Resource Management, 7 papers in Sociology and Political Science and 6 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (9 papers), Digital Marketing and Social Media (6 papers) and Technology Adoption and User Behaviour (5 papers). Ling Jiang is often cited by papers focused on Customer Service Quality and Loyalty (9 papers), Digital Marketing and Social Media (6 papers) and Technology Adoption and User Behaviour (5 papers) and collaborates with scholars based in China, Macao and Hong Kong. Ling Jiang's co-authors include Zhilin Yang, Minjoon Jun, Shaohan Cai, Nan Jiang and Yonggui Wang and has published in prestigious journals such as Journal of Business Research, Appetite and Industrial Marketing Management
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