Mark R. Testa
About
Mark R. Testa has authored 21 papers that have received a total of 615 indexed citations.
This includes 17 papers in Organizational Behavior and Human Resource Management, 6 papers in Sociology and Political Science and 6 papers in Communication. The topics of these papers are Customer Service Quality and Loyalty (13 papers), Job Satisfaction and Organizational Behavior (9 papers) and Cruise Tourism Development and Management (6 papers). Mark R. Testa is often cited by papers focused on Customer Service Quality and Loyalty (13 papers), Job Satisfaction and Organizational Behavior (9 papers) and Cruise Tourism Development and Management (6 papers) and collaborates with scholars based in United States. Mark R. Testa's co-authors include Stephen L. Mueller, Anisya S. Thomas, John Williams and Mark G. Ehrhart and has published in prestigious journals such as Journal of Travel Research, International Journal of Hospitality Management and Group & Organization Management
In The Last Decade
Explore authors with similar magnitude of impact
Top authors papers by Manuel Alvarez are co-authored with Top journals papers by Atsushi Ueno are published in Top fields papers by Ming Bian are about Top countries impacted by papers by Claire Loupias Top journals papers by Asok Dasgupta are published in Top fields papers by Yasuhito Honda are about Top authors papers by Martin Streinzer are co-authored with Top fields papers by Matthew Harrison are about