Melody Y. Kiang
About
Melody Y. Kiang has authored 49 papers that have received a total of 1.9k indexed citations.
This includes 19 papers in Artificial Intelligence, 11 papers in Sociology and Political Science and 11 papers in Management Science and Operations Research. The topics of these papers are Technology Adoption and User Behaviour (7 papers), Digital Marketing and Social Media (7 papers) and Customer Service Quality and Loyalty (6 papers). Melody Y. Kiang is often cited by papers focused on Technology Adoption and User Behaviour (7 papers), Digital Marketing and Social Media (7 papers) and Customer Service Quality and Loyalty (6 papers) and collaborates with scholars based in United States, China and Latvia. Melody Y. Kiang's co-authors include Thomas Robert, Kar Yan Tam, Uday Kulkarni and Yijun Li and has published in prestigious journals such as Management Science, European Journal of Operational Research and Expert Systems with Applications
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