Mert Tokman
About
Mert Tokman has authored 22 papers that have received a total of 673 indexed citations.
This includes 12 papers in Organizational Behavior and Human Resource Management, 11 papers in Strategy and Management and 10 papers in Management Information Systems. The topics of these papers are Customer Service Quality and Loyalty (11 papers), Quality and Supply Management (8 papers) and Outsourcing and Supply Chain Management (7 papers). Mert Tokman is often cited by papers focused on Customer Service Quality and Loyalty (11 papers), Quality and Supply Management (8 papers) and Outsourcing and Supply Chain Management (7 papers) and collaborates with scholars based in United States, Australia and Türkiye. Mert Tokman's co-authors include R. Glenn Richey, George D. Deitz, Lauren Skinner Beitelspacher, Louis Marino and Tyler R. Morgan and has published in prestigious journals such as Journal of Business Research, Journal of Business Venturing and Journal of the Academy of Marketing Science
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