M.H.L. Kleijnen
About
M.H.L. Kleijnen has authored 4 papers that have received a total of 803 indexed citations.
This includes 4 papers in Sociology and Political Science, 4 papers in Information Systems and Management and 2 papers in Organizational Behavior and Human Resource Management. The topics of these papers are Technology Adoption and User Behaviour (4 papers), Digital Marketing and Social Media (4 papers) and Customer Service Quality and Loyalty (2 papers). M.H.L. Kleijnen is often cited by papers focused on Technology Adoption and User Behaviour (4 papers), Digital Marketing and Social Media (4 papers) and Customer Service Quality and Loyalty (2 papers) and collaborates with scholars based in The Netherlands and France. M.H.L. Kleijnen's co-authors include Martin Wetzels, Ko de Ruyter and Michaël Antioco and has published in prestigious journals such as European Journal of Marketing, Journal of Interactive Marketing and International Journal of Service Industry Management
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