Philip Gerrard
About
Philip Gerrard has authored 14 papers that have received a total of 1.1k indexed citations.
This includes 8 papers in Accounting, 7 papers in Organizational Behavior and Human Resource Management and 5 papers in Strategy and Management. The topics of these papers are Islamic Finance and Banking Studies (7 papers), Customer Service Quality and Loyalty (6 papers) and Digital Platforms and Economics (4 papers). Philip Gerrard is often cited by papers focused on Islamic Finance and Banking Studies (7 papers), Customer Service Quality and Loyalty (6 papers) and Digital Platforms and Economics (4 papers) and collaborates with scholars based in Singapore, Canada and United Kingdom. Philip Gerrard's co-authors include John Cunningham, James F. Devlin, Herbert Schoch and Steve Worthington and has published in prestigious journals such as Journal of Retailing and Consumer Services, Journal of Services Marketing and Management Decision.
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