Sandra S. Liu
About
Sandra S. Liu has authored 42 papers that have received a total of 903 indexed citations.
This includes 14 papers in Organizational Behavior and Human Resource Management, 12 papers in General Health Professions and 12 papers in Management of Technology and Innovation. The topics of these papers are Customer Service Quality and Loyalty (11 papers), Patient Satisfaction in Healthcare (8 papers) and Entrepreneurship Studies and Influences (7 papers). Sandra S. Liu is often cited by papers focused on Customer Service Quality and Loyalty (11 papers), Patient Satisfaction in Healthcare (8 papers) and Entrepreneurship Studies and Influences (7 papers) and collaborates with scholars based in United States, Hong Kong and Taiwan. Sandra S. Liu's co-authors include Xueming Luo, Edmund R. Becker, Robert D. Melara, Alan J. Dubinsky and Yizheng Shi and has published in prestigious journals such as Journal of Business Research, Journal of the Academy of Marketing Science and Industrial Marketing Management
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