Steven J. Skinner

47 papers and 3.0k indexed citations i.

About

Steven J. Skinner has authored 47 papers that have received a total of 3.0k indexed citations. This includes 26 papers in Organizational Behavior and Human Resource Management, 10 papers in Information Systems and Management and 9 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (16 papers), Job Satisfaction and Organizational Behavior (11 papers) and Ethics in Business and Education (10 papers). Steven J. Skinner is often cited by papers focused on Customer Service Quality and Loyalty (16 papers), Job Satisfaction and Organizational Behavior (11 papers) and Ethics in Business and Education (10 papers) and collaborates with scholars based in United States. Steven J. Skinner's co-authors include Alan J. Dubinsky, O. C. Ferrell, Scott W. Kelley, Terry L. Childers and Robert Dahlstrøm and has published in prestigious journals such as Academy of Management Journal, Journal of Marketing Research and Journal of Business Research

In The Last Decade

Rankless by CCL
2025