W. Randy Boxx

6 papers and 378 indexed citations i.

W. Randy Boxx has authored 6 papers that have received a total of 378 indexed citations. This includes 3 papers in Strategy and Management, 3 papers in Organizational Behavior and Human Resource Management and 1 paper in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (3 papers), Organizational Leadership and Management Strategies (2 papers) and Job Satisfaction and Organizational Behavior (2 papers). W. Randy Boxx is often cited by papers focused on Customer Service Quality and Loyalty (3 papers), Organizational Leadership and Management Strategies (2 papers) and Job Satisfaction and Organizational Behavior (2 papers) and collaborates with scholars based in United States and United Kingdom. W. Randy Boxx's co-authors include Mark G. Dunn, David Norburn and Sue Birley and has published in prestigious journals such as Academy of Management Journal, Strategic Management Journal and Journal of Strategic Marketing