Wiesław Urban

42 papers and 163 indexed citations i.

Wiesław Urban has authored 42 papers that have received a total of 163 indexed citations. This includes 21 papers in Strategy and Management, 14 papers in Sociology and Political Science and 14 papers in Organizational Behavior and Human Resource Management. The topics of these papers are Customer Service Quality and Loyalty (14 papers), Consumer Behavior and Market Dynamics (10 papers) and Management Systems and Quality Improvement (9 papers). Wiesław Urban is often cited by papers focused on Customer Service Quality and Loyalty (14 papers), Consumer Behavior and Market Dynamics (10 papers) and Management Systems and Quality Improvement (9 papers) and collaborates with scholars based in Poland, Sweden and Germany. Wiesław Urban's co-authors include Dariusz Siemieniako, Bozena Poksińska, Katarzyna Krot, Sharyn Rundle‐Thiele and Agnieszka Mazurek and has published in prestigious journals such as Energies, Service Industries Journal and Technological and Economic Development of Economy