Xusen Cheng
About
Xusen Cheng has authored 34 papers that have received a total of 715 indexed citations.
This includes 16 papers in Sociology and Political Science, 13 papers in Information Systems and Management and 8 papers in Information Systems. The topics of these papers are Technology Adoption and User Behaviour (11 papers), Digital Marketing and Social Media (11 papers) and Customer Service Quality and Loyalty (7 papers). Xusen Cheng is often cited by papers focused on Technology Adoption and User Behaviour (11 papers), Digital Marketing and Social Media (11 papers) and Customer Service Quality and Loyalty (7 papers) and collaborates with scholars based in China, United Kingdom and United States. Xusen Cheng's co-authors include Alex Zarifis, Jian Mou, Ling Zhu, Shixuan Fu and Gert‐Jan de Vreede and has published in prestigious journals such as Information & Management, Sustainability and Scientometrics
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