Yi‐Su Chen

20 papers and 573 indexed citations i.

Yi‐Su Chen has authored 20 papers that have received a total of 573 indexed citations. This includes 9 papers in Strategy and Management, 8 papers in Organizational Behavior and Human Resource Management and 7 papers in Management Information Systems. The topics of these papers are Customer Service Quality and Loyalty (8 papers), Outsourcing and Supply Chain Management (6 papers) and Quality and Supply Management (5 papers). Yi‐Su Chen is often cited by papers focused on Customer Service Quality and Loyalty (8 papers), Outsourcing and Supply Chain Management (6 papers) and Quality and Supply Management (5 papers) and collaborates with scholars based in United States, Taiwan and Canada. Yi‐Su Chen's co-authors include Hung‐Chung Su, Young K. Ro, Manus Rungtusanatham, Ta‐Wei Kao and Ying‐Chin Lin and has published in prestigious journals such as Journal of Operations Management, International Journal of Production Economics and International Journal of Production Research