Yung‐Shen Yen
About
Yung‐Shen Yen has authored 21 papers that have received a total of 301 indexed citations.
This includes 14 papers in Organizational Behavior and Human Resource Management, 13 papers in Information Systems and Management and 12 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (14 papers), Technology Adoption and User Behaviour (13 papers) and Digital Marketing and Social Media (10 papers). Yung‐Shen Yen is often cited by papers focused on Customer Service Quality and Loyalty (14 papers), Technology Adoption and User Behaviour (13 papers) and Digital Marketing and Social Media (10 papers) and collaborates with scholars based in Taiwan, United States and The Netherlands. Yung‐Shen Yen's co-authors include Feng‐Shang Wu and Mei‐Chun Chen and has published in prestigious journals such as Computers in Human Behavior, Management Decision and Industrial Management & Data Systems
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