Zibin Song

19 papers and 395 indexed citations i.

Zibin Song has authored 19 papers that have received a total of 395 indexed citations. This includes 14 papers in Organizational Behavior and Human Resource Management, 8 papers in Sociology and Political Science and 5 papers in Communication. The topics of these papers are Customer Service Quality and Loyalty (10 papers), Job Satisfaction and Organizational Behavior (8 papers) and Digital Marketing and Social Media (6 papers). Zibin Song is often cited by papers focused on Customer Service Quality and Loyalty (10 papers), Job Satisfaction and Organizational Behavior (8 papers) and Digital Marketing and Social Media (6 papers) and collaborates with scholars based in China, Hong Kong and United Arab Emirates. Zibin Song's co-authors include Prakash K. Chathoth, Kaye Chon, Lilei Wang, Robert J. Harrington and Eric S.W. Chan and has published in prestigious journals such as Annals of Tourism Research, International Journal of Hospitality Management and Sustainability