Akiko Ueno
About
Akiko Ueno has authored 22 papers that have received a total of 478 indexed citations.
This includes 9 papers in Organizational Behavior and Human Resource Management, 9 papers in Management Information Systems and 6 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (9 papers), Quality and Supply Management (5 papers) and Service and Product Innovation (4 papers). Akiko Ueno is often cited by papers focused on Customer Service Quality and Loyalty (9 papers), Quality and Supply Management (5 papers) and Service and Product Innovation (4 papers) and collaborates with scholars based in United Kingdom, Australia and India. Akiko Ueno's co-authors include Piyush Sharma, Charles Dennis, Brian P. Mathews, Graça Miranda Silva and Justin Paul and has published in prestigious journals such as Journal of Business Research, Computers in Human Behavior and Technological Forecasting and Social Change
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