Amy Smith

22 papers and 4.3k indexed citations i.

About

Amy Smith has authored 22 papers that have received a total of 4.3k indexed citations. This includes 10 papers in Organizational Behavior and Human Resource Management, 7 papers in Sociology and Political Science and 5 papers in General Agricultural and Biological Sciences. The topics of these papers are Customer Service Quality and Loyalty (8 papers), Diverse Educational Innovations Studies (5 papers) and Psychology of Social Influence (4 papers). Amy Smith is often cited by papers focused on Customer Service Quality and Loyalty (8 papers), Diverse Educational Innovations Studies (5 papers) and Psychology of Social Influence (4 papers) and collaborates with scholars based in United States, Australia and China. Amy Smith's co-authors include Ruth N. Bolton, Janet Wagner, Mary Rogers, Paul G. Patterson and null null and has published in prestigious journals such as Journal of Marketing Research, Journal of Retailing and California Management Review

In The Last Decade

Rankless by CCL
2025