Arne De Keyser
About
Arne De Keyser has authored 21 papers that have received a total of 1.4k indexed citations.
This includes 16 papers in Marketing, 11 papers in Organizational Behavior and Human Resource Management and 5 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (11 papers), Service and Product Innovation (10 papers) and Consumer Retail Behavior Studies (8 papers). Arne De Keyser is often cited by papers focused on Customer Service Quality and Loyalty (11 papers), Service and Product Innovation (10 papers) and Consumer Retail Behavior Studies (8 papers) and collaborates with scholars based in France, Belgium and United States. Arne De Keyser's co-authors include Bart Larivière, Yves Van Vaerenbergh, Katrien Verleye, Linda Alkire and Timothy L. Keiningham and has published in prestigious journals such as Journal of Marketing Research, Journal of Business Research and Journal of Service Research
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