Birgit Renzl
About
Birgit Renzl has authored 32 papers that have received a total of 2.2k indexed citations.
This includes 15 papers in Organizational Behavior and Human Resource Management, 11 papers in Strategy and Management and 7 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (9 papers), Consumer Behavior in Brand Consumption and Identification (6 papers) and Knowledge Management and Sharing (6 papers). Birgit Renzl is often cited by papers focused on Customer Service Quality and Loyalty (9 papers), Consumer Behavior in Brand Consumption and Identification (6 papers) and Knowledge Management and Sharing (6 papers) and collaborates with scholars based in Austria, Germany and Switzerland. Birgit Renzl's co-authors include Kurt Matzler, Hans H. Hinterhuber, Julia Mueller, Todd A. Mooradian and Rita Faullant and has published in prestigious journals such as Tourism Management, Journal of Travel Research and Industrial Marketing Management
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