Kurt Matzler

145 papers and 10.2k indexed citations i.

About

Kurt Matzler has authored 145 papers that have received a total of 10.2k indexed citations. This includes 55 papers in Strategy and Management, 51 papers in Organizational Behavior and Human Resource Management and 38 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (33 papers), Innovation and Knowledge Management (27 papers) and Digital Marketing and Social Media (20 papers). Kurt Matzler is often cited by papers focused on Customer Service Quality and Loyalty (33 papers), Innovation and Knowledge Management (27 papers) and Digital Marketing and Social Media (20 papers) and collaborates with scholars based in Austria, United States and Italy. Kurt Matzler's co-authors include Johann Füller, Birgit Renzl, Florian Bauer, Todd A. Mooradian and Julia Hautz and has published in prestigious journals such as Strategic Management Journal, MIS Quarterly and Journal of Business Research

In The Last Decade

Rankless by CCL
2025