Boo Ho Voon
About
Boo Ho Voon has authored 25 papers that have received a total of 343 indexed citations.
This includes 19 papers in Organizational Behavior and Human Resource Management, 12 papers in Sociology and Political Science and 11 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (17 papers), Halal products and consumer behavior (8 papers) and Consumer Retail Behavior Studies (6 papers). Boo Ho Voon is often cited by papers focused on Customer Service Quality and Loyalty (17 papers), Halal products and consumer behavior (8 papers) and Consumer Retail Behavior Studies (6 papers) and collaborates with scholars based in Malaysia, China and Bangladesh. Boo Ho Voon's co-authors include Nagarajah Lee, Firdaus Abdullah, Jamil Hamali, Duncan Murray and Kim-Lim Tan and has published in prestigious journals such as International Journal of Quality & Reliability Management, Journal of Marketing for HIGHER EDUCATION and Journal of Modelling in Management
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