Byron J. Finch
About
Byron J. Finch has authored 18 papers that have received a total of 313 indexed citations.
This includes 5 papers in Management Science and Operations Research, 4 papers in Organizational Behavior and Human Resource Management and 4 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (4 papers), Service and Product Innovation (3 papers) and Operations Management Techniques (3 papers). Byron J. Finch is often cited by papers focused on Customer Service Quality and Loyalty (4 papers), Service and Product Innovation (3 papers) and Operations Management Techniques (3 papers) and collaborates with scholars based in United States. Byron J. Finch's co-authors include James F. Cox, Xiaowen Huang and Srinagesh Gavirneni and has published in prestigious journals such as Academy of Management Journal, Journal of Operations Management and International Journal of Production Research
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