C. Bruce Kavan
About
C. Bruce Kavan has authored 16 papers that have received a total of 1.5k indexed citations.
This includes 10 papers in Management Information Systems, 7 papers in Organizational Behavior and Human Resource Management and 5 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (6 papers), Outsourcing and Supply Chain Management (4 papers) and Technology Adoption and User Behaviour (4 papers). C. Bruce Kavan is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Outsourcing and Supply Chain Management (4 papers) and Technology Adoption and User Behaviour (4 papers) and collaborates with scholars based in United States and Latvia. C. Bruce Kavan's co-authors include Richard T. Watson, Leyland Pitt, Carol Saunders, Shaila M. Miranda and Margaret T. O’Hara and has published in prestigious journals such as MIS Quarterly, California Management Review and Journal of Services Marketing
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