Carla Ramos
About
Carla Ramos has authored 18 papers that have received a total of 604 indexed citations.
This includes 13 papers in Organizational Behavior and Human Resource Management, 11 papers in Strategy and Management and 6 papers in Marketing. The topics of these papers are Innovation and Knowledge Management (10 papers), Business Strategy and Innovation (7 papers) and Customer Service Quality and Loyalty (7 papers). Carla Ramos is often cited by papers focused on Innovation and Knowledge Management (10 papers), Business Strategy and Innovation (7 papers) and Customer Service Quality and Loyalty (7 papers) and collaborates with scholars based in Brazil, United Kingdom and Portugal. Carla Ramos's co-authors include Stephan C. Henneberg, Danny Pimentel Claro, Peter Naudé, Daniela Corsaro and Robert W. Palmatier and has published in prestigious journals such as Journal of Business Research, Journal of the Academy of Marketing Science and Industrial Marketing Management
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