Carol C. Bienstock
About
Carol C. Bienstock has authored 28 papers that have received a total of 2.2k indexed citations.
This includes 17 papers in Organizational Behavior and Human Resource Management, 16 papers in Marketing and 11 papers in Information Systems and Management. The topics of these papers are Customer Service Quality and Loyalty (17 papers), Technology Adoption and User Behaviour (10 papers) and Consumer Retail Behavior Studies (8 papers). Carol C. Bienstock is often cited by papers focused on Customer Service Quality and Loyalty (17 papers), Technology Adoption and User Behaviour (10 papers) and Consumer Retail Behavior Studies (8 papers) and collaborates with scholars based in United States and Latvia. Carol C. Bienstock's co-authors include Marla Royne Stafford, Mehdi Amini, John T. Mentzer, Joel E. Collier and Carol W. DeMoranville and has published in prestigious journals such as Journal of Cleaner Production, Journal of the Academy of Marketing Science and International Journal of Production Economics
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