Carol L. Esmark
About
Carol L. Esmark has authored 12 papers that have received a total of 540 indexed citations.
This includes 9 papers in Organizational Behavior and Human Resource Management, 8 papers in Marketing and 5 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (8 papers), Consumer Retail Behavior Studies (7 papers) and Psychology of Social Influence (5 papers). Carol L. Esmark is often cited by papers focused on Customer Service Quality and Loyalty (8 papers), Consumer Retail Behavior Studies (7 papers) and Psychology of Social Influence (5 papers) and collaborates with scholars based in United States, Latvia and United Kingdom. Carol L. Esmark's co-authors include Stephanie Noble, David Gligor, John E. Bell, Mary Holcomb and Jennifer Stevens and has published in prestigious journals such as Journal of Business Research, Journal of International Business Studies and Journal of Operations Management
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