Cathy Hart
About
Cathy Hart has authored 19 papers that have received a total of 572 indexed citations.
This includes 15 papers in Marketing, 8 papers in Organizational Behavior and Human Resource Management and 3 papers in Sociology and Political Science. The topics of these papers are Consumer Retail Behavior Studies (14 papers), Consumer Behavior in Brand Consumption and Identification (9 papers) and Customer Service Quality and Loyalty (7 papers). Cathy Hart is often cited by papers focused on Consumer Retail Behavior Studies (14 papers), Consumer Behavior in Brand Consumption and Identification (9 papers) and Customer Service Quality and Loyalty (7 papers) and collaborates with scholars based in United Kingdom, Jordan and Australia. Cathy Hart's co-authors include Fiona Ellis‐Chadwick, Neil F. Doherty, Mark Davies, John Arnold and Gary Reed and has published in prestigious journals such as Journal of Business Research, European Journal of Marketing and Journal of Retailing and Consumer Services
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