Chen-Ying Lee

11 papers and 308 indexed citations i.

Chen-Ying Lee has authored 11 papers that have received a total of 308 indexed citations. This includes 5 papers in Organizational Behavior and Human Resource Management, 4 papers in Marketing and 3 papers in Strategy and Management. The topics of these papers are Customer Service Quality and Loyalty (5 papers), Insurance and Financial Risk Management (3 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers). Chen-Ying Lee is often cited by papers focused on Customer Service Quality and Loyalty (5 papers), Insurance and Financial Risk Management (3 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers) and collaborates with scholars based in Taiwan. Chen-Ying Lee's co-authors include Chih-Wen Su, Chao-Shing Lee, I‐Chun Tsai and Shih‐Chun Candice Lung and has published in prestigious journals such as The Science of The Total Environment, Total Quality Management & Business Excellence and Journal of Enterprise Information Management