Cheryl Leo
About
Cheryl Leo has authored 26 papers that have received a total of 620 indexed citations.
This includes 13 papers in Organizational Behavior and Human Resource Management, 12 papers in Marketing and 8 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (12 papers), Service and Product Innovation (7 papers) and Behavioral Health and Interventions (6 papers). Cheryl Leo is often cited by papers focused on Customer Service Quality and Loyalty (12 papers), Service and Product Innovation (7 papers) and Behavioral Health and Interventions (6 papers) and collaborates with scholars based in Australia, Taiwan and Philippines. Cheryl Leo's co-authors include Rebekah Russell‐Bennett, Sharyn Rundle‐Thiele, Cindy Yunhsin Chou, Timo Dietrich and Jason P. Connor and has published in prestigious journals such as PLoS ONE, Journal of Business Research and International Journal of Hospitality Management
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