Chun-Fang Chiang

19 papers and 1.3k indexed citations i.

About

Chun-Fang Chiang has authored 19 papers that have received a total of 1.3k indexed citations. This includes 16 papers in Organizational Behavior and Human Resource Management, 10 papers in Sociology and Political Science and 6 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (12 papers), Job Satisfaction and Organizational Behavior (10 papers) and Digital Marketing and Social Media (7 papers). Chun-Fang Chiang is often cited by papers focused on Customer Service Quality and Loyalty (12 papers), Job Satisfaction and Organizational Behavior (10 papers) and Digital Marketing and Social Media (7 papers) and collaborates with scholars based in Taiwan and United States. Chun-Fang Chiang's co-authors include SooCheong Jang, Deborah D. Canter, SooCheong Shawn Jang, Ki‐Joon Back and Kuan‐Chieh Huang and has published in prestigious journals such as International Journal of Hospitality Management, The International Journal of Human Resource Management and Journal of Travel & Tourism Marketing

In The Last Decade

Rankless by CCL
2025