Dean E. Headley
About
Dean E. Headley has authored 8 papers that have received a total of 200 indexed citations.
This includes 6 papers in Organizational Behavior and Human Resource Management, 4 papers in General Economics, Econometrics and Finance and 4 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (6 papers), Aviation Industry Analysis and Trends (4 papers) and Quality and Supply Management (3 papers). Dean E. Headley is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Aviation Industry Analysis and Trends (4 papers) and Quality and Supply Management (3 papers) and collaborates with scholars based in United States and Türkiye. Dean E. Headley's co-authors include Cindy Claycomb and Stephen J. Miller and has published in prestigious journals such as European Journal of Marketing, Journal of Services Marketing and Public Works Management & Policy
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