Donna J. Hill

17 papers and 1.2k indexed citations i.

Donna J. Hill has authored 17 papers that have received a total of 1.2k indexed citations. This includes 7 papers in Marketing, 6 papers in Organizational Behavior and Human Resource Management and 5 papers in Sociology and Political Science. The topics of these papers are Customer Service Quality and Loyalty (6 papers), Technology Adoption and User Behaviour (3 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers). Donna J. Hill is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Technology Adoption and User Behaviour (3 papers) and Consumer Behavior in Brand Consumption and Identification (3 papers) and collaborates with scholars based in United States and Canada. Donna J. Hill's co-authors include Maryon F. King, Robert Baer, Chad W. Autry, Judy Strauss and Jeffrey G. Blodgett and has published in prestigious journals such as Journal of Retailing, Journal of Service Research and Journal of Retailing and Consumer Services