Fabrizio Zerbini
About
Fabrizio Zerbini has authored 12 papers that have received a total of 468 indexed citations.
This includes 9 papers in Organizational Behavior and Human Resource Management, 8 papers in Strategy and Management and 3 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (7 papers), Innovation and Knowledge Management (5 papers) and Business Strategy and Innovation (4 papers). Fabrizio Zerbini is often cited by papers focused on Customer Service Quality and Loyalty (7 papers), Innovation and Knowledge Management (5 papers) and Business Strategy and Innovation (4 papers) and collaborates with scholars based in Italy, France and Germany. Fabrizio Zerbini's co-authors include Sandro Castaldo, Francesca Golfetto, Michael Gibbert, Manuela De Carlo and Gaetano Miceli and has published in prestigious journals such as Journal of Business Research, Journal of Business Ethics and Industrial Marketing Management
In The Last Decade
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