Francesca Magno

47 papers and 667 indexed citations i.

Francesca Magno has authored 47 papers that have received a total of 667 indexed citations. This includes 20 papers in Organizational Behavior and Human Resource Management, 19 papers in Sociology and Political Science and 19 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (20 papers), Digital Marketing and Social Media (16 papers) and Consumer Behavior in Brand Consumption and Identification (7 papers). Francesca Magno is often cited by papers focused on Customer Service Quality and Loyalty (20 papers), Digital Marketing and Social Media (16 papers) and Consumer Behavior in Brand Consumption and Identification (7 papers) and collaborates with scholars based in Italy, United Kingdom and Switzerland. Francesca Magno's co-authors include Fabio Cassia, Daniele Magistro, Marta Maria Ugolini, Simon B. Cooper and Giovanni Piumatti and has published in prestigious journals such as Journal of Cleaner Production, Journal of Business Research and BMC Public Health.