Gaston LeBlanc
About
Gaston LeBlanc has authored 16 papers that have received a total of 2.0k indexed citations.
This includes 16 papers in Organizational Behavior and Human Resource Management, 10 papers in Strategy and Management and 9 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (16 papers), Corporate Identity and Reputation (9 papers) and Consumer Behavior in Brand Consumption and Identification (6 papers). Gaston LeBlanc is often cited by papers focused on Customer Service Quality and Loyalty (16 papers), Corporate Identity and Reputation (9 papers) and Consumer Behavior in Brand Consumption and Identification (6 papers) and collaborates with scholars based in Canada. Gaston LeBlanc's co-authors include Nha Nguyen and André Leclerc and has published in prestigious journals such as Journal of Travel Research, Journal of Retailing and Consumer Services and International Journal of Service Industry Management
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