Gillian Wright
About
Gillian Wright has authored 43 papers that have received a total of 2.0k indexed citations.
This includes 19 papers in Organizational Behavior and Human Resource Management, 14 papers in Strategy and Management and 12 papers in Marketing. The topics of these papers are Customer Service Quality and Loyalty (13 papers), Patient Satisfaction in Healthcare (7 papers) and Innovation and Knowledge Management (7 papers). Gillian Wright is often cited by papers focused on Customer Service Quality and Loyalty (13 papers), Patient Satisfaction in Healthcare (7 papers) and Innovation and Knowledge Management (7 papers) and collaborates with scholars based in United Kingdom, Hong Kong and Canada. Gillian Wright's co-authors include Devashish Pujari, W. Andrew Taylor, Alberto Paucar‐Caceres, Joanne Meehan and Philip R.H. Newsome and has published in prestigious journals such as European Journal of Operational Research, Journal of Business Research and Journal of the Operational Research Society
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