Graham Hooley
About
Graham Hooley has authored 66 papers that have received a total of 2.7k indexed citations.
This includes 28 papers in Strategy and Management, 24 papers in Marketing and 20 papers in Organizational Behavior and Human Resource Management. The topics of these papers are Customer Service Quality and Loyalty (16 papers), Innovation and Knowledge Management (13 papers) and Consumer Behavior in Brand Consumption and Identification (13 papers). Graham Hooley is often cited by papers focused on Customer Service Quality and Loyalty (16 papers), Innovation and Knowledge Management (13 papers) and Consumer Behavior in Brand Consumption and Identification (13 papers) and collaborates with scholars based in United Kingdom, Ireland and Slovenia. Graham Hooley's co-authors include John Fahy, Gordon E. Greenley, József Berács, David Shipley and Krzysztof Fonfara and has published in prestigious journals such as European Journal of Operational Research, MIS Quarterly and Journal of Business Research
In The Last Decade
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